General

To become the #1 dedicated server provider, Limestone Networks should:

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  1. Send reminders when authorized credit cards are approaching expiry date.

    Credit card expiry is the biggest (maybe only) cause of failure to make payment for us. It would be good to know when any of our authorized cards are approaching expiry so we can update the authorization in good time.

    GoDaddy and others do this. It can't be too hard.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add Security Center calls to the API

    Definitely need a way to access Security Center from the API.

    Calls:
    - List Protection in Progress
    - List Abnormal Traffic in Progress
    - List Past Protection
    - List Past Abnormal Traffic
    - Set Filter
    - Set Nullroute
    - Delete Filter
    - Delete Nullroute
    - Run Diagnostics

    That would make it 10x better to monitor and perform action against for time-critical applications.

    35 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
    Kris Anderson responded

    Submitted Software Development request #7085 regarding this.

  3. Email when a filter or disabled IP is done.

    Email the client when a filter is added or automatic IP disabled is done.

    7 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Include WHMXtra as a choice when ordering servers and as an upgrade

    http://www.whmxtra.com

    This tool is getting better and better every update. I would like to see this as an option!

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Community API Center

    I think LSN will shine brighter if they had a community page for their API allowing users to input their mods and have staff check the code before approving it onto the downloads section.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Have an IPTables WHM Module installed by default.

    Here is my custom module for WHM. I think that it would be very useful to have it installed for users. http://minus.com/lbnjgj7sL2UC7b

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have custom nameservers input on order form

    It would make it easier for the customer to be able to input their wanted nameservers on the order form and have the provision automatically set it up.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Upload ISO for iKVM install

    It would make installing isos extremely easier if an iso can uploaded somewhere that the iKVM can locally access. I don't have the greatest internet and my own 3.44GB copy of Windows Server at 1MB/s takes quite a while. Maybe the isos could use your shared NAS space too.

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. A system to set a due date

    I feel there must be a first time system wherein the user can set himself a payment due date when the server will be billed for him.

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Calendar

    Add a calendar for server due dates.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. Create a Server Builder Portal

    Would be nice if we didn't have to go back and forth with Sales, and just configure a server in RW then get an instant quote (with reseller discounts added), from which you can place an order by putting the contents of that into a Sales ticket.

    8 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Enable management of IP addresses through your API

    When you have paid for the IP pooling option, it would be brilliant if you could reassign your IP's via the API.

    A good example usage of this would be in redundancy (e.g, we have two servers which are constantly monitored, and if one fails the services kick in on the other way, although at the minute the changing of IP's is a manual process which isn't ideal).

    As this is quite an important one for myself, I'd be more than happy to pay for your development time to get this added, and feel that it could benefit a good…

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. New Location for LSN in US east coast (NJ)

    if it's hard to Open new location in EU , i suggest to have new location in east coast and i prefer (NJ) .
    this will be closer to North Africa where i live and where my company located and closer to "EU" as well .

    15 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. 3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ticket editing

    Make it so that, when someone opens a ticket or responds to the ticket, they can go back and edit the post with in like 3-5 min of the posting of it. That way if someone makes a post and sees and error in it, they can edit it right away. However, if the edit is not made in the first few minutes of posting it, it will not be able to be edited.

    6 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Spanish support

    they should have someone in support in Spanish.
    I almost do not speak or write in English I have to translate

    9 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  17. Show LSN-Assgined IPs on Justification Form

    On the IP Address justification form, Limestone-assigned IPs should be automatically added to the form instead of us having to fill them out.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add ability to group tickets by server

    For those that have lots of tickets, it might help to assign an employee a server to work on instead of a list of tickets spanning multiple servers.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. DBMS

    I wondered how you don't provide DBMS for windows server.

    you should provide it to be able to sell windows hosting server.

    Thanks

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. add "Event Notification / Service Monitor" as separated service with low charge

    Hello ,
    i suggest to add monitor service or as Sinlgehop call it "Event Notification" as a separated service with low charge about 5 - $10 monthly per each server .
    this service should alert the server manager by EMAIL when network fails or something JUST LIKE ANY MONITOR SERVICE but SEPARATED out of the Management plans .

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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