General

To become the #1 dedicated server provider, Limestone Networks should:

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Add Ubuntu 18.04.1 LTS (Bionic Beaver) To Automated OS Reload

    Add Ubuntu 18.04.1 LTS (Bionic Beaver) to be available using the automated OS Reload function in the ONE Portal.

    3 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
    • new hardware disk drives

      When hard disks are replaced, replace them with a new hard drive not a 2.5 year old second hand drive.

      4 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • VPS

        good morning. I would like to know what would be the cost of a vps with the following characteristics:
        4 cores
        16Gb ram
        500GB hard drive
        unlimited bandwidth
        windows server 2012
        and plesk control panel.

        Thank you

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • not make me verify a credit to make monthly payments

          Is this supposed to protect against people adding stolen credit cards to their account and then setting them up for monthly payments? Is that not more likely with a one time payment?

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Support external Identity Providers

            I'd love to see OnePortal support IdP, moreso external providers. It'd be much easier to sign in (with one click), and a whole lot faster than using OnePortal's default login. It would also reduce password reuse.

            4 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Fix the text input on tickets on iOS

              From an iPhone 7 on iOS 11, pressing return for a new line adds a new line but your cursor and the text on the current line stay at the top while a blank new line is inserted below it. And you can’t click down a line, you have to type a letter, enter a new line, click above, type your text, and then move down to the letter at the next line and change it to what you want.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Allow me to add IPs with an immediate payment instead of an account credit.

                See subject. I have no idea why you think I want to have money sitting idle in your hands for a month instead of mine.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • Automaticaly verification phone number

                  I have received a manualy call from an employee to verify my phone number. I think it's should be automaticaly by an auto system.
                  Easy, just make a ramdom number speak by a machine can auto call to customer's phone number. Give them this random number and ask them to verify in your website.
                  It's will reduce manualy work for your customer services department and spend time to serve more custormer and make them happier!

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • Ticket problem description

                    You need to have a "Support - General" option in the problem description box as sometimes the issue may not fit in with any of the current options

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Please put your phone number on the One Portal main page, or at least a help link.

                      Please put your phone number on the One Portal main page, or at least a help link.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                      • Custom Prices on One Portal Lite

                        It will be okay for my customer to see their server prices too on one portal lite. I mean the server price they bought from me and not the reseller price. Because now they are not able to see any server price on one portal lite.

                        1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Adding "IP info" on "network attack Pushover notifications"

                            When there is an attack on an IP, we get "Network Attack Started" and "Network Attack Ended" notifications. Yet, the notifications don't tell "the IP that gets the attack" which is the most important info on such cases.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • Get a notification "before few hours" when a service will be paused due to unpaid invoice

                              LSN already sends notifications for unpaid invoices. And, the latest one sent is "before 3 days where the service will be paused".

                              I suggest getting another notification before 3 o 6 hours to the pause of the service with a subject that starts with "Urgent".

                              I think that it is a common user behavior to think "I still have time" when we still have 3 days (and forget it later) :).

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                              • Referral program

                                You need to improve your referral program sometime its not working properly i already tried .

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                • Adding Domain

                                  Adding Domain should be simple and easy right now its really typical to add new domain for everyone you should be expert or get paid support

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                  • Update Credit Card information without having to jump through hoops.

                                    Trying to update my CC expiration date, but can not find a way to do it.

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Add "Services" from the dashboard to the side menu

                                      Unless I'm missing something, the only way I can see a list of my servers is to go to the dashboard and then click on Services. It would be nice if this list could be accessed via the menu on the left (logically under Services perhaps?)

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Provide timely customer support.

                                        I have received absolutely horrible support or NO support to be correct during the last 3 days. I lost 2 new customers as a result of this debacle. I will certainly NOT be getting any more servers with LSN and will retire the one we have ASAP. This experience will also be posted to WHT so everyone can see the kind of support LSN provides.

                                        1 vote
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          1 comment  ·  Admin →
                                        • Allow users to add a Windows License

                                          Allow users to add a Windows License to a server. It should ask something like What OS is this license for? Windows 2012 r2 Standard, datacenter etc... Once added, you then have the option to install the OS from Limestone's OS templates.

                                          12 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1 3 4 5
                                          • Don't see your idea?

                                          General

                                          Feedback and Knowledge Base