General

To become the #1 dedicated server provider, Limestone Networks should:

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  1. Fix the text input on tickets on iOS

    From an iPhone 7 on iOS 11, pressing return for a new line adds a new line but your cursor and the text on the current line stay at the top while a blank new line is inserted below it. And you can’t click down a line, you have to type a letter, enter a new line, click above, type your text, and then move down to the letter at the next line and change it to what you want.

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    • Allow me to add IPs with an immediate payment instead of an account credit.

      See subject. I have no idea why you think I want to have money sitting idle in your hands for a month instead of mine.

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      • Automaticaly verification phone number

        I have received a manualy call from an employee to verify my phone number. I think it's should be automaticaly by an auto system.
        Easy, just make a ramdom number speak by a machine can auto call to customer's phone number. Give them this random number and ask them to verify in your website.
        It's will reduce manualy work for your customer services department and spend time to serve more custormer and make them happier!

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        • Ticket problem description

          You need to have a "Support - General" option in the problem description box as sometimes the issue may not fit in with any of the current options

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          • Please put your phone number on the One Portal main page, or at least a help link.

            Please put your phone number on the One Portal main page, or at least a help link.

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            • Custom Prices on One Portal Lite

              It will be okay for my customer to see their server prices too on one portal lite. I mean the server price they bought from me and not the reseller price. Because now they are not able to see any server price on one portal lite.

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              • 1 vote
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                • Adding "IP info" on "network attack Pushover notifications"

                  When there is an attack on an IP, we get "Network Attack Started" and "Network Attack Ended" notifications. Yet, the notifications don't tell "the IP that gets the attack" which is the most important info on such cases.

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                  • Get a notification "before few hours" when a service will be paused due to unpaid invoice

                    LSN already sends notifications for unpaid invoices. And, the latest one sent is "before 3 days where the service will be paused".

                    I suggest getting another notification before 3 o 6 hours to the pause of the service with a subject that starts with "Urgent".

                    I think that it is a common user behavior to think "I still have time" when we still have 3 days (and forget it later) :).

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                    • Referral program

                      You need to improve your referral program sometime its not working properly i already tried .

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                      • Adding Domain

                        Adding Domain should be simple and easy right now its really typical to add new domain for everyone you should be expert or get paid support

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                        • Update Credit Card information without having to jump through hoops.

                          Trying to update my CC expiration date, but can not find a way to do it.

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                          • Add "Services" from the dashboard to the side menu

                            Unless I'm missing something, the only way I can see a list of my servers is to go to the dashboard and then click on Services. It would be nice if this list could be accessed via the menu on the left (logically under Services perhaps?)

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                            • Provide timely customer support.

                              I have received absolutely horrible support or NO support to be correct during the last 3 days. I lost 2 new customers as a result of this debacle. I will certainly NOT be getting any more servers with LSN and will retire the one we have ASAP. This experience will also be posted to WHT so everyone can see the kind of support LSN provides.

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                                1 comment  ·  Admin →
                              • Allow users to add a Windows License

                                Allow users to add a Windows License to a server. It should ask something like What OS is this license for? Windows 2012 r2 Standard, datacenter etc... Once added, you then have the option to install the OS from Limestone's OS templates.

                                12 votes
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                                • Offer IPv6 subnets with all dedicated accounts

                                  IPv6 subnets are an easy offering that shouldn't require a paid-for upgrade or additional services on one's account. Most all other providers offer them for free.

                                  You had a previous idea for this that said you were rolling them within the year of 2012. As far as I know, this has not happened.

                                  8 votes
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                                  • Offer a better data storage solution

                                    The current filesystem NAS shares that you offer are rather expensive and IMHO not really very useful for purposes other than backup.

                                    Taking advantage of you great network capacities, I would love to have cost-efficient and production-ready persistent block-level storage volumes available for use with my dedicated servers, not to mention Cloud servers, where this makes even more sense. I’m thinking of something like Amazon Elastic Block Store (EBS) which is awesome but of course not usable outside the AWS Cloud.

                                    To achieve something like that I strongly advice you to take a look at Ceph. Despite its ugly website,…

                                    3 votes
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                                      We believe you were certainly on track with this suggestion. Our team has developed the new LSN Cloud IaaS with a volume service that, I believe, will be very familiar to you. In the new cloud service Ceph is leveraged for triple data replication, and the cluster is automatically self healing in the event of hardware or network failures. With this technology you may build any disk capacity or type using distributed storage fabric Ceph-base triple replica high-availability storage. The Object Storage will be rolling out in the coming months.

                                      https://www.limestonenetworks.com/cloud/servers.html

                                    • Add Pushover notifications

                                      Currently One portal only supports Pushbullet, possibly consider adding Pushover as another option and allow to choose between the two.

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                                      • buy

                                        credit

                                        1 vote
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                                        • Need to edit my number phone

                                          Hi i need to modify my number phone for the vérification
                                          thanks

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